FREQUENTLY ASKED QUESTIONS
We're currently online only but are based in South West London.
We deliver all over the UK.
All orders will be despatched within 4 working days and are sent tracked 24.
If you haven't received your item within 60 days, you'll receive a full refund.
We currently do not ship internationally. All orders must be for a UK address.
If your item is damaged in transit please email over a photo of the damage to firstname.lastname@example.org with your order number in the subject line. Please send the photos within 5 days of you receiving the item. Any photos sent after 5 days will not be eligible for a refund. We currently do not accept returns on live plants.
Please refer back to your plants product page for full information and care tips on how to look after your plant. You can also check out our blog which covers common plant care questions and problems.
OPEN HOURS :
Mon - Friday: 8AM - 6PM
Saturday: 9AM - 6PM
Sunday: 9AM - 5PM
Add: THIRD FLOOR,
86-90 PAUL STREET