Postage and Packing is £5.79 or free for deliveries over £50. We aim to ship all orders within 4 working days. Plants are sent Tracked 24 via Parcelforce. We don't yet offer named day delivery but if you would like to request a specific time for delivery please email us at email@example.com before placing your order to ensure we can accommodate you.
Our aromatherapy items are £1.99 and are sent 2nd Class via Royal Mail.
We personally select healthy plants so that our customers get the quality they deserve. If however, you believe that a plant has slipped through the cracks and doesn't meet the standards we strive for then its important that you send us pictures as soon as it is delivered so that we can rectify the situation. Please take pictures within 48 hours of plant delivery in order for us to process a refund or replacement.
For other items, we only accept returns and refunds up to 30 days from purchase.
Free delivery on orders over £50.
We deliver to most of the United Kingdom (excluding Northern Ireland). We currently do not ship internationally.
Business Days are Monday- Friday. Any orders made on the weekend will be shipped on the next working day.
Orders cannot be shipped to PO Boxes.
For more information check out our FAQs or contact us on : firstname.lastname@example.org